Terms of Service

These terms govern your use of Mowt. By using our service, you agree to these terms. If you don't agree, don't use Mowt.

The Service

Mowt is a subscription analytics platform. We connect to your Stripe account (read-only), analyze your revenue data, and show you metrics like MRR, churn, LTV, and forecasts.

We offer:

• Real-time dashboard access
• Mobile apps (iOS & Android)
• Team collaboration features
• Data exports (CSV, API)

We're constantly shipping new features. Your plan determines which features you can access.

Your Account

Account creation:

• You must be 18+ and authorized to represent your business
• Provide accurate information (company name, email, revenue tier)
• Keep your password secure

Your responsibilities:

• You're responsible for all activity under your account
• Don't share your login credentials
• Notify us immediately if your account is compromised

Stripe connection:

• You grant us read-only access to your Stripe data
• You can disconnect Stripe anytime (but Mowt won't work without it)
• We're not responsible for Stripe outages or API changes

Pricing & Payments

Billing:

• You're billed monthly or annually based on your chosen plan
• Prices are based on your MRR tier
• We'll notify you before charging a higher tier if you outgrow your current plan

7-day free trial:

• All plans include a 7-day trial
• No credit card required to start
• Cancel anytime during the trial for no charge

Refunds:

• We offer prorated refunds if you downgrade mid-billing cycle
• No refunds for annual plans after 30 days
• Contact support [at] mowt.com for refund requests

Payment processing:

• Handled securely through Stripe
• Failed payments result in service suspension after 3 days
• We'll email you before suspending your account

Acceptable Use

You may not:

• Violate laws or regulations
• Scrape or reverse-engineer our service
• Share your account with others outside your organization
• Use Mowt to compete with us (e.g., building a similar analytics tool)
• Upload malicious code or attempt to breach our security

Data accuracy:

• Mowt displays data from your Stripe account
• We're not responsible for incorrect data from Stripe
• If you see a discrepancy, check your Stripe dashboard first

Data Ownership

Your data:

• You own all data you provide to Mowt
• You own all data we generate from your Stripe account
• We don't claim ownership of your business metrics

Our data:

• We own the Mowt platform, code, and infrastructure
• Analytics insights we generate belong to you
• Aggregated, anonymous industry benchmarks belong to us

Termination

You can cancel anytime:

• Go to Settings → Cancel Account
• Your data gets deleted 30 days after cancellation
• You can export your data before canceling

We can terminate if:

• You violate these terms
• Your payment fails repeatedly
• You engage in fraudulent activity
• You abuse our support team

We'll give 30 days notice before terminating (unless for fraud/security reasons).

Service Availability

Uptime:

• We aim for 99.9% uptime (Business plan gets an SLA)
• Scheduled maintenance happens during low-traffic hours
• We'll notify you 48 hours before planned downtime

No guarantees:

• Mowt is provided "as is"
• We don't guarantee error-free operation
• We're not liable for downtime or data loss (keep your own backups)

Liability

Our liability is limited to:

• The amount you paid in the last 12 months
• We're not liable for lost profits, data, or indirect damages
• We're not responsible for Stripe API changes or outages

Your liability:

• You're responsible for your team's use of Mowt
• You'll indemnify us against claims arising from your use

Changes to Terms

We may update these terms. If we make material changes:

• We'll email you 30 days in advance
• Continued use means you accept the new terms
• If you don't agree, cancel your account before the changes take effect

Contact & Disputes

Questions: support [at] mowt.com

Disputes:

• We'll try to resolve issues informally first
• If that fails, disputes are subject to the exclusive jurisdiction of the courts of England and Wales
• English law governs these terms

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These terms are written to be clear, not scary. If you have questions, email us.