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Terms of Service

Last updated: May 1, 2026

These terms govern your use of Mowt. By using our service, you agree to these terms. If you don't agree, don't use Mowt.

The Service

Mowt is a subscription analytics platform. We connect to your Stripe account (read-only), analyze your revenue data, and show you metrics like MRR, churn, LTV, and forecasts.

We offer:

  • Real-time dashboard access
  • Mobile apps (iOS & Android)
  • Team collaboration features
  • Data exports (CSV, API)

We're constantly shipping new features. Your plan determines which features you can access.

Your Account

Account creation:

  • You must be 18+ and authorized to represent your business
  • Provide accurate information (company name, email, revenue tier)
  • Keep your password secure

Your responsibilities:

  • You're responsible for all activity under your account
  • Don't share your login credentials
  • Notify us immediately if your account is compromised

Stripe connection:

  • You grant us read-only access to your Stripe data
  • You can disconnect Stripe anytime (but Mowt won't work without it)
  • We're not responsible for Stripe outages or API changes

Pricing & Payments

Billing:

  • You're billed monthly or annually based on your chosen plan
  • Prices are based on your MRR tier
  • We'll notify you before charging a higher tier if you outgrow your current plan

7-day free trial:

  • All plans include a 7-day trial
  • No credit card required to start
  • Cancel anytime during the trial for no charge

Refunds:

  • We offer prorated refunds if you downgrade mid-billing cycle
  • No refunds for annual plans after 30 days
  • Contact support [at] mowt.com for refund requests

Payment processing:

  • Handled securely through Stripe
  • Failed payments result in service suspension after 3 days
  • We'll email you before suspending your account

Acceptable Use

You may not:

  • Violate laws or regulations
  • Scrape or reverse-engineer our service
  • Share your account with others outside your organization
  • Use Mowt to compete with us (e.g., building a similar analytics tool)
  • Upload malicious code or attempt to breach our security

Data accuracy:

  • Mowt displays data from your Stripe account
  • We're not responsible for incorrect data from Stripe
  • If you see a discrepancy, check your Stripe dashboard first

Data Ownership

Your data:

  • You own all data you provide to Mowt
  • You own all data we generate from your Stripe account
  • We don't claim ownership of your business metrics

Our data:

  • We own the Mowt platform, code, and infrastructure
  • Analytics insights we generate belong to you
  • Aggregated, anonymous industry benchmarks belong to us

Termination

You can cancel anytime:

  • Go to Settings → Cancel Account
  • Your data gets deleted 30 days after cancellation
  • You can export your data before canceling

We can terminate if:

  • You violate these terms
  • Your payment fails repeatedly
  • You engage in fraudulent activity
  • You abuse our support team

We'll give 30 days notice before terminating (unless for fraud/security reasons).

Service Availability

Uptime:

  • We aim for 99.9% uptime (Business plan gets an SLA)
  • Scheduled maintenance happens during low-traffic hours
  • We'll notify you 48 hours before planned downtime

No guarantees:

  • Mowt is provided "as is"
  • We don't guarantee error-free operation
  • We're not liable for downtime or data loss (keep your own backups)

Liability

Our liability is limited to:

  • The amount you paid in the last 12 months
  • We're not liable for lost profits, data, or indirect damages
  • We're not responsible for Stripe API changes or outages

Your liability:

  • You're responsible for your team's use of Mowt
  • You'll indemnify us against claims arising from your use

Changes to Terms

We may update these terms. If we make material changes:

  • We'll email you 30 days in advance
  • Continued use means you accept the new terms
  • If you don't agree, cancel your account before the changes take effect

Contact & Disputes

Questions: support [at] mowt.com

Disputes:

  • We'll try to resolve issues informally first
  • If that fails, disputes are subject to the exclusive jurisdiction of the courts of England and Wales
  • English law governs these terms

These terms are written to be clear, not scary. If you have questions, email us.